In case of blocking your account, please use the following options to reactivate your account:
-
You know the current access data
Please write an e-mail with the subject "Password change with known access data" to support(at)hs-anhalt.de.
The following information is required (as applicable to you):
- Name
- Department
- Course of study
- Matriculation number
- Username
Your account will be released by the university and will activate the password change at the next login.
Afterwards you will receive an automatic response from the ticket system: "The ticket is closed." This means your account is reactivated.
You now have the possibility to change your password.
- Previous self-assigned password known: Use of the "CHANGE" function via selfservice.hs-anhalt.de
- Only initial password known: Using the "RESET" function at selfservice.hs-anhalt.de
-
No access data available
Please write an e-mail with the subject "Password change; no access data" to support(at)hs-anhalt.de
The following information is required (as applicable to you):
- Name
- Department
- Course of study
- Matriculation number
- Username
Option 1:
Once we have successfully verified your identity, you will receive your login details via e-mail response.
Possibility 2:
If the matching of your identity failed, please follow these instructions.
- Please contact the administrator responsible for your department. You will be invited to a video meeting to establish your identity. You will find the responsible person in a list below.
- Please have your ID card and other information ready (as applicable to you): name, department, degree program, matriculation number or user name.
- After successful identity verification, you will receive a one-time password from the administrator to activate the password change at the next login. (CHANGE function)
Overview of the administrators in the areas and departments
- Administration: Christian Städtler, Friedemann Elze
- Landesstudienkolleg: Ute Lewandrowski
- Department 1 / LOEL: Malte Klein
- Department 2 / WI: Frank Königsberg
- Department 3 / AFG: planed
- Department 4 / DES: Uwe Krehan
- Department 5 / INS: Heike Hennicke, Ralf Pelzl
- Department 6 / EMW: Holger Brandt
- Department 7 / BWP: Frank Engelmann